Clenlo

Terms of Use

App
Clenlo for iPhone and iPad
Effective
Contact
support@1aer.co

Đọc bằng tiếng Việt

1. Acceptance

These Terms of Use govern your use of the Clenlo app (the “App”), published by 1aer (“we”, “us”). By downloading or using the App you agree to these Terms. If you do not agree, do not use the App. Our Privacy Policy explains how the App handles data and forms part of these Terms.

2. Eligibility

You must be at least 13 years old to use the App, or older where your local law requires. If you are under the age of majority where you live, you may use the App only with the consent of a parent or legal guardian.

3. What the App does, and what you are responsible for

The App finds items you may want to remove or shrink (photos, videos, contacts, calendar events, reminders, files in a folder you choose and, where offered, email) and acts on them only when you confirm. Suggestions such as “duplicate”, “similar” or “blurry” are automatic and can be wrong; review them before you confirm.

What happens after you confirm depends on the item:

ItemWhat happensCan it be undone?
Photos and videosMoved to the Photos app’s Recently Deleted album. iOS asks you to confirm.Yes, from Recently Deleted for 30 days.
Optimized photos, compressed videosA smaller copy is saved and the original is moved to Recently Deleted. Optimized copies are checked against the original before they replace anything.Yes, the original can be recovered from Recently Deleted for 30 days.
ContactsSelected duplicates are merged into one contact.Not always. Check the merge preview before you confirm.
Calendar events, remindersDeleted from every device signed in to the same account.No. Deletion is permanent.
Files in a folder you choseDeleted from that folder.No. Deletion is permanent.
Email, if offeredMoved to the mailbox’s Trash or Deleted Items. Starred or flagged mail is never included.Yes, for as long as your email provider keeps items in Trash.

You are responsible for the choices you confirm and for keeping a backup of anything important (for example in iCloud or on a computer). To the extent permitted by law, we are not responsible for data you choose to delete.

4. Free plan and Clenlo Pro

4.1 Free plan

The App is free to download. The free plan includes scanning and review, and a daily limit on deletions shown in the App. We may change what the free plan includes.

4.2 Clenlo Pro

Clenlo Pro removes the daily deletion limit and adds Verified photo optimizing and background optimizing. It is offered as an auto-renewing subscription (yearly or monthly) or as a one-time Lifetime purchase. The plans on offer, the price in your currency, the length of each term and any free trial are shown on the purchase screen before you confirm.

  • Billing. Purchases are sold and billed by Apple through the App Store, under Apple’s terms. Payment is charged to your Apple Account when you confirm. We never see your payment details.
  • Auto-renewal. A subscription renews automatically at the end of each term unless you turn off auto-renew at least 24 hours before the term ends. Your Apple Account is charged for the renewal within the 24 hours before the term ends.
  • Free trial. Where a free trial is offered to eligible new subscribers, the subscription price is charged automatically when the trial ends unless you cancel at least 24 hours before it ends. Any unused part of a trial ends when you buy a subscription.
  • Cancelling. Manage or cancel in Settings › [your name] › Subscriptions on your device, or from Manage Subscription in the App’s settings. Deleting the App does not cancel a subscription. Cancelling stops future renewals; you keep Pro until the end of the period you paid for.
  • Lifetime. The Lifetime purchase is a one-time payment that never renews and gives you Pro for as long as the App is offered, on devices using the same Apple Account (and with Family Sharing, if enabled).
  • Restore. Use Restore Purchases in the App to recover Pro on a new device. No account with us is needed.
  • Family Sharing. Where Family Sharing is enabled for a product, members of your Apple family group can use it.
  • Refunds. Refunds are handled by Apple under its policies. Request one from Request a Refund in the App’s settings or at reportaproblem.apple.com. We cannot issue App Store refunds ourselves.
  • Price changes. If a subscription price changes, Apple notifies you and, where required, asks for your consent before you are charged the new price.

5. Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on Apple devices you own or control, as permitted by the App Store usage rules. The App, its design and its software are owned by us or our licensors and are licensed, not sold. The App includes open-source components that remain under their own licences.

6. Acceptable use

Use the App only with your own data and accounts, or data you are authorised to manage, and in line with the law. Do not reverse engineer the App, bypass its limits or licence checks, or resell it, except where the law allows this despite these Terms.

7. Third-party services

Some features rely on services provided by others: Apple (Photos, iCloud, Calendar, Reminders, Contacts, the App Store) and, if you connect email, Google or Microsoft. Your use of those services is governed by their terms. We are not responsible for their availability or for changes they make that affect the App.

8. Changes and availability

We may add, change or remove features, and we may update these Terms. Material changes take effect 14 days after we publish them on this page or in the App. If you do not accept a change, stop using the App and cancel any subscription.

9. Disclaimer

To the maximum extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, including fitness for a particular purpose and error-free operation. We do not guarantee any specific amount of storage freed. Nothing in these Terms limits consumer rights that cannot be waived under the law of your country.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for loss of data, profits or goodwill, arising from your use of or inability to use the App. Our total liability for any claim relating to the App is limited to the greater of the amount you paid for the App in the 12 months before the claim, or USD 50.

11. Termination

You may stop using the App at any time by deleting it (and cancelling any subscription in the App Store). Your licence ends automatically if you breach these Terms.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which we are established, without regard to conflict-of-law rules. Consumers may bring proceedings in the courts of their country of residence where mandatory local law gives them that right. We identify the governing jurisdiction on request at support@1aer.co.

13. Apple-specific terms

  • These Terms are between you and 1aer only, not with Apple. Apple is not responsible for the App or its content.
  • Apple has no obligation to provide maintenance or support for the App.
  • If the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the App.
  • Apple is not responsible for addressing any claims by you or a third party relating to the App, including product liability, legal or regulatory compliance, and consumer protection claims.
  • If a third party claims the App infringes its intellectual property rights, 1aer, not Apple, is responsible for the investigation, defence, settlement and discharge of that claim.
  • You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. Contact

Questions about these Terms: support@1aer.co